TECHNOLOGY FAIL COSTING TAXPAYERS “TENS OF MILLIONS” Technology is great when it works. When it doesn’t? It can be an unmitigated disaster. Just ask Raleigh,...
CUSTOMERS STILL EXPERIENCING TECHNICAL DIFFICULTIES … After the disastrous launch of its new mobile and online banking system, Raleigh, N.C.-based First Citizens BancShares (a.k.a. “First...
CUSTOMERS LIVID OVER BOTCHED SYSTEM ROLLOUT … Raleigh, N.C.-based First Citizens BancShares (a.k.a. “First Citizens Bank“) is experiencing quite the dumpster fire this week related to...